Informations about your stay
Green option
Green option - in the spirit of sustainability
In the interests of environmental protection and sustainability in the hotel, we can change the bed linen on request, please let the hotel reception know your request by 5.00 pm the day before. This procedure enables us to save resources such as water and energy in the long term.
We will also change your towels and hand/shower towels on request; towels on the floor will be changed.
If you choose not to have your room cleaned, you will receive a voucher for 5.00 euros per day at the hotel reception, which you can redeem for food or drink services at the hotel. Please make this request at the hotel reception by 10.00 pm the day before.
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You will find a bathrobe, slippers, pool towel and sauna towel in your room. This set is intended for your entire stay.
Thank you for your support - in the spirit of sustainability!
A
Airport
In case of questions regarding flight schedules and for the ordering of airport transfers please contact our reception. The approximate distances and driving times to the next airports are:
Airport Freiburg (GER) 20 km
Airport Colmar (FR) 40 km
Airport Lahr (GER) 55 km
Airport Basle- Freiburg- Mulhouse (FR) 60 km
Airport Strasbourg (FR) 90 km
Airport Baden-Baden (GER) 115 km
Airport Zurich (CH) 120 km
Airport Stuttgart (GER) 205 km
Airport Frankfurt (GER) 275 km
Arrival
On the arrival day your hotel room is at your disposal from 3.00 pm on. An early check-in can be reserved additionally. For further information regarding availabilities and costs please contact our reception.
Automatic shoe polisher
Our automatic shoe polisher can be found on the ground floor opposite to the elevator exit.
B
Bar
Bar service in our restaurant “Vivothek” daily from 5 pm to 1 am
Bathrobes
There are a bathrobe, slippers a pool and a sauna towel ready for you in your room.
Bedding
For an additional cushion, a blanket or a towel, please contact our reception.
Breakfast
Breakfast is served as a rich breakfast buffet. Breakfast times are as follows:
Monday until Friday from 6.30 a.m. until 10.30 a.m.
Saturday and Sunday from 7.00 a.m. until 11.00 a.m.
Room service breakfast is available at a surcharge of EUR 5.00 per person and morning. The breakfast ordering form is enclosed. Kindly return the filled out form to our reception at the prior day.
Non-overnight guests can enjoy the breakfast buffet at a rate of EUR 29.00 per person.
Brunch
In the months of January to May and September to December on some sundays we offer a brunch buffet from 11:00 am. The surcharge for our hotel guests is EUR 44.00 per person. The regular price for guests who are not staying at our hotel is EUR 59.00 per person.
The cost for themed and holiday brunches is EUR 69.00 per person and the surcharge for hotel guests is EUR 54.00 per person.
Bus – connections and stops
For advice regarding the bus schedules kindly contact our reception. The bus stop “Apotheke” (German for pharmacy) is right in front of the local pharmacy. You can find it by leaving the hotel through the inner yard and by following the main street for about 100 meters into direction to Freiburg. All local bus stops can be found on the enclosed map, marked with an “H” in a circle (H for Haltestelle, German for bus stop).
C
Car rentals in the area
As our hotel guest you can rent a car at special rates from the car dealership Willig.
Car dealership Willig, Norsinger Straße 2, 79189 Bad Krozingen, Tel. +49 (0)7633 303 30
Further car rentals:
Europcar, Lörracher Straße 10, 79115 Freiburg,
Tel. +49 (0)761 515 100
Avis, St. Georgener Straße 7, 79111 Freiburg,
Tel. +49 (0)761 197 19
Sixt, Berta-Ottenheim-Str. 4, 79106 Freiburg,
Tel. +49 (0)89 660 600 60
Care products
Forgot your toothbrush? You need shaving set? Kindly ask our reception.
Children
Children are very welcome in our hotel. We take your children's dietary requirements into consideration in our restaurants.
Baby cots, extra beds and sofa beds can be booked subject to availability. Prices depend on the age of the child.
Church
The catholic church Saint Stephan next to the hotel is run by the local ministry. Further catholic churches can be found in the villages around Munzingen, e.g. in Opfingen and Waltershofen.
On top of the Tuniberg is the catholic Saint Erentrudis chapel. The view from the chapel is worth the walk up the hill. The exact position of the chapel is mark no. The next Lutheran church is to be found 2 kilometers away in Tiengen.
Cigarettes
A cigarette machine is in front of our main entrance.
Cigars
Cigars can be bought and enjoyed at our smokers‘ lounge. Its entrance is in the hotel lobby opposite to our reception desk.
For the purchase of cigars and for your drink orderings, kindly contact our service personnel.
City maps & tours
City maps of Munzingen, Freiburg and other cities can be retrieved at the reception.
Information about city tours and guided nature walks can be obtained at the reception.
Copy service
Our reception offers a copy service. The charge per copied page is EUR 0.35.
D
Departure
On the departure day, your hotel room is at your disposal until 11.00 o'clock. A late checkout can be reserved additionally. For further information regarding availabilities and costs, please contact our reception.
Doctor
Dr. Caroline Mazac, Dorfgraben 10, 79112 Munzingen,
Tel: 0 (outside line) 07664-2026.
Practice within a minute walking distance from the hotel. Dr. Mazac is available for house calls.
Universitätsklinikum Freiburg, Hugstetter Str., 79106 Freiburg im Breisgau,
Tel.: 0(outside line) 0761 2700.
Beckerklinik Bad Krozingen, Staufener Str. 18, 79189 Bad Krozingen,
Tel.: 0(outside line) 07633 40020.
Upon request, we will gladly contact other practices for you as well.
E
Ease and comfort
Your comfortable and pleasant stay is our goal. In case you have any requests or complaints, please inform us immediately. We will find a remedy.
Electric cars
Our underground car park has two spaces that allow electric cars to be connected to a charging station. Use of the underground car park is charged at €12.00, with electricity consumption billed by an external provider.
It is also possible to charge electric cars in the public car park in front of the hotel.
Electricity
The voltage in Germany is 220 volts. Adapters can be borrowed at the reception free of charge.
Our hotel email address is:
info@schlossreinach.de
Emergency exits
The emergency exits are marked on the official emergency floor plans, which are to be found on every room.
Emergency numbers (please dial a „0“ for to get an outside line)
Police 0 – 110
Fire department 0 – 112
Emergency Doctor 0 – 0761-19292
Ambulance 0 – 19222
Medical emergency service 0 – 116 117
F
Fax
You can send and receive faxes through our reception. The hotel fax number is +49 (0)7664 407 155. The cost per received/send page is EUR 0.35.
Flowers
We will order a bouquet of flowers as per your specifications. Please order your bouquet at the reception.
We work with:
Flowers Stirba
07664 96 200 46
http://www.blumen-stirba.de/
G
Golfing
Just 800 meters away from the hotel in the direction to Breisach you can find the golf club Tuniberg. Tee times can be reserved under telephone +49 (0)7664 930 60.
Our overnight guests receive a 20 percent reduction on the current 18-hole green fee at the following golfing sites: Golf Club Tuniberg (Munzingen), Breisgau (Herbolzheim), Freiburg (Kirchzarten) and Alsace Links (Rouffach).
H
Hair dryer
All rooms are equipped with a hair dryer.
Hair salon
Here in Munzingen there are two hair salons: Salon Wagner, Tel. +49 (0)7664 598 48 and Salon Ingrid, Tel. +49 (0)7664 27 14.
I
Information
In case of any questions kindly ask our reception.
Internet
The hotel-wide Wifi is available free of charge.
L
Laundry service
In case you would like to make use of our laundry and ironing service, kindly hand your clothes to our reception until 9.00 am. You will get them back at the same day until 8.00 pm.
Kindly take notice that our laundry and ironing service is only provided for everyday clothing.
We do not offer dry cleaning as well as the cleaning of special clothingd, e.g. gala ball gowns.
Upon request, irons and ironing boards can be brought to your room. Please call the recep-tion. Furthermore, we offer an ironing- and laundry service.
Lost and found
Lost and found items are collected and stored by our reception. In case you have lost some-thing, kindly contact our reception.
M
The local post office can be found in 300 meters walking distance from the hotel. You may cross the hotel’s inner yard and walk along the main street into direction of Freiburg. The post office is on the right-hand side of the street.
Stamps and envelopes can be purchased at the reception. You can also hand off parcels. Your mailings will be shipped according to your requests.
Munzingen
Our hotel is located in Munzingen. Munzingen is situated at the south east tip of the Tuniberg.
The village’s landmark be seen from far is the Saint Erentrudis chapel. Formerly independent, Munzingen was suburbanized to the city of Freiburg in 1973. Today it is Freiburg’s southernest district. Munzingen has approx. 2‘800 inhabitants and it is known for its wine yards and aspar-agus fields, which surround the village.
N
Newspapers
You can find daily newspapers at the breakfast restaurant and at our restaurant Limoncello.
Furthermore you can purchase different newspapers at our local supermarket REWE.
O
Opening times
Our hotel is open all year. Our reception is staffed 24/7. Due to security reasons the hotel en-trances will be locked from midnight on. Our night porter will open the door for you at any time. Please ring the door bell or call him under +49 (0)7664 407 421.
P
Parking
Directly at the hotel there are several parking possibilities, which can be uses free of charge. The hotel parking garage offers a limited amount of parking space and can be used for 12.00 Euros per night.
Our garage can be entered with a special key.
Payment
We accept the following means of payment:
Cash (EUR), credit cards (American Express, Mastercard, Visa), debit cards (EC-Cash, Maestro, V-Pay)
Pets
The surcharge per pet and night is EUR 15.00. Kindly be advised, that damages caused by pets as well as extra cleaning expenditure will be charged additionally. Charges depend on the expenditure. Pets are welcome on the restaurant terraces and in the restaurants “Regional”, “Cross-Over” and “Vivothek”.
Due to the open buffets pets are neither allowed in the breakfast restaurant nor at the Sunday brunch. Thank you very much for your understanding.
The surcharge per pet and night is EUR 15.00. Kindly be advised, that damages caused by pets as well as extra cleaning expenditure will be charged additionally. Charges depend on the expenditure. Pets are welcome on the restaurant terraces and in the restaurants “Regional”, “Cross-Over” and “Vivothek”.
Due to the open buffets pets are neither allowed in the breakfast room nor at the Sunday brunch. Thank you very much for your understanding.
Pharmacy
The local pharmacy is to be found just a minute walking distance away. Follow the main street into direction to Freiburg. The pharmacy is located on the right side of the street.
Power adapter
Power adapters for the connection of foreign electric devices with the local power grid can be borrowed at our reception.
R
Reception
Our reception is staffed 24/7 and can be reached via your room telephone by dialing the „421“.
Room key
Room keys can be deposited at the reception. At the reception you can get a second room key, if necessary. Please be aware that we charge a deposit for the key on the room.
Room service
You can order food and drinks from the currently opened restaurants‘ menus. The room ser-vice surcharge is EUR 5.00 per person and ordering. You can view the menus on our hotel website: www.schlossreinach.de/kulinarik/.
Please order via your hotel room’s telephone:
„Vivothek“ 170
„Cross-Over“ 480
„Regional“ 440
During the out of restaurant times (10.00 pm until 12.00 am) we do not offer room service.
S
Safe
All hotel rooms are equipped with a minisafe. Upon request and if available, we can addi-tionally provide a locker box in the hotel’s main safe.
Shopping
A REWE supermarket is o be found 2 minutes walking distance away from the hotel. It is open Monday to Saturday from 8.00 am until 10.00 pm.
Further shopping possibilities can be found in Freiburg, Bad Krozingen, Breisach, Colmar and Bale.
Smokers and non-smokers
The entrance to our smokers‘ lounge is in the hotel lobby opposite to the reception desk. For a good smoke you can retreat to the lounge. Our service will gladly provide you with beverages.
SPA
Our Wellness-/SPA-Area is named Fitness- and Vitaloase. The indoor area and its entrance is in the basement. It includes several saunas (Finnish Sauna, steam bath, herbal sauna, infrared sauna, salt sole and a fitness room). You will find a bathrobe and slippers on your hotelroom.
The fitness room is to be found next to the sauna area and offers state of the art training equipment, a treadmill, a cross trainer and an ergometer.
For the reservation of cosmetic treatments and of massage therapies kindly contact the hotel reception or the reception desk at the wellness area.
Stitching & Sewing / Sewing kit
All rooms are equipped with a sewing kit. In case you need further sewing equipment, kindly ask our reception.
Swimming pool
Our pool is sized 25x4 meters and offers 2 swimming lanes. It is heated and can be therefore used all year. The pool with the its outdoor area can be accessed via the Fitness- & Vitaloase, the garden lounge and via all ground floor hotel rooms with terrace.
T
Taxi
Taxis can be ordered via our reception. Kindly be advised, that taxis regularly need at least quarter of an hour to reach the hotel.
Telephone
The manual for your hotel room’s telephone is placed next to your phone. For an outside line please dial “0“, followed by the phone number you would like to reach. For to call the reception please dial “421”.
Television
All rooms are equipped with a television, which receive a variety of German and English stations.
Train station
Regarding the search for suitable train connections our reception is at your disposal. The next train stations are:
Schallstadt train station 5 Km
Bad Krozingen train station 10 Km
Freiburg main station 17 Km
U
Umbrella
You can borrow an umbrella at the reception (subject to availability).
W
Wake-up call
Please inform our reception about your requested wake-up call time.
Wi-Fi
The hotel-wide Wifi is available free of charge.
Wine & Wine yards / Wine & sparkling wine tastings
The region Kaiserstuhl-Tuniberg is climatically and geologically ideal for winegrowing. It is the sunniest and hottest area of Germany. Munzingen has an ancient winegrowing tradition, which can be traced back to the Roman Empire. The Tuniberg hillsides covered with vines raise next to our village.
Directly here in Munzingen you find eight wine-growing estates and the winemakers’ club.
In case you would like to undertake a wine tasting, our reception will gladly assist you.